AutoFlow Engineering Services

45 Digenis Akritas, 3030 Limassol, Cyprus

Phone: +357 25 486 927

Terms of Service

These Terms of Service govern your use of AutoFlow's automation engineering services and website. By accessing our services or using our website, you agree to be bound by these terms. These terms establish the framework for our professional relationship and define the scope of services we provide.

AutoFlow provides professional automation engineering services including Robotic Process Automation (RPA), Industrial Control Systems, and Process Optimization. Our services are designed for business and professional use by qualified personnel.

Effective Date: September 2025 | Last Updated: September 2025

Service Usage Terms

1. Acceptable Use Policy

Our automation engineering services are intended for legitimate business purposes only. You agree to use our services in compliance with all applicable laws and regulations.

  • Services must be used for lawful business automation purposes
  • No unauthorized access to systems or networks
  • Compliance with industry standards and safety protocols
  • Respect for intellectual property rights and confidential information

2. Permitted Uses

Our services are designed to support various automation requirements within professional environments.

  • Business process automation and optimization
  • Industrial control system implementation
  • Robotics and automation consulting
  • System integration and performance enhancement

3. Prohibited Activities

The following activities are strictly prohibited when using our services:

  • Attempting to reverse engineer or modify proprietary systems
  • Using services for illegal activities or unauthorized purposes
  • Interfering with the operation of critical infrastructure
  • Violating safety protocols or regulatory requirements

4. Service Access Requirements

To access our professional services, certain requirements must be met:

  • Valid business registration and proper authorization
  • Qualified technical personnel for system operation
  • Adequate infrastructure to support automation systems
  • Compliance with relevant industry certifications

Account and Access Management

Account Creation

Professional service accounts require verification of business credentials and technical qualifications. All account information must be accurate and up-to-date.

Security Responsibilities

Clients are responsible for maintaining secure access to systems, protecting login credentials, and implementing appropriate cybersecurity measures.

Access Termination

We reserve the right to suspend or terminate access for violations of these terms, security concerns, or breach of service agreements.

Account Transfer

Service accounts are non-transferable without prior written approval. Any transfer must comply with our verification procedures.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high availability of our automation systems. Scheduled maintenance will be communicated in advance, and we work to minimize service disruptions during implementation and optimization phases.

Feature Updates

Our automation solutions may receive updates and improvements over time. Major changes that affect system operation will be discussed and planned collaboratively with clients.

Geographic Availability

Our primary service area is Cyprus, with capabilities to support international projects subject to regulatory compliance and technical feasibility assessments.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice. Critical changes will be communicated at least 30 days in advance when possible.

Intellectual Property Rights

Content Ownership

AutoFlow retains ownership of all proprietary methodologies, software solutions, and technical documentation. Clients receive licenses to use delivered systems as specified in individual service agreements.

Client Data Rights

Clients retain ownership of their business data, processes, and proprietary information. We respect confidentiality agreements and implement appropriate data protection measures.

License Grants

Upon completion of projects, clients receive appropriate licenses to operate and maintain implemented automation systems, subject to the terms specified in individual service contracts.

Third-Party Components

Some automation solutions may incorporate third-party software or hardware components, each subject to their respective licensing terms and usage requirements.

Questions About These Terms

Contact Information

If you have questions about these Terms of Service or need clarification about any provisions, please contact us using the information below:

Email: legal@autoflow.com

Phone: +357 25 486 927

Address: 45 Digenis Akritas, 3030 Limassol, Cyprus

Term Updates

We may update these terms periodically to reflect changes in our services or legal requirements. Material changes will be communicated to active clients through appropriate channels.

Note: Continued use of our services after term updates constitutes acceptance of the revised terms.