AutoFlow Engineering Services
45 Digenis Akritas, 3030 Limassol, Cyprus
Phone: +357 25 486 927
Privacy Policy
At AutoFlow, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our automation engineering services and visit our website. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This policy applies to all personal data we collect through our website, services, and any interactions you have with AutoFlow. By using our services, you acknowledge that you have read and understood this privacy policy.
Last updated: September 2025
What Personal Data We Collect
Information You Provide Directly
- Contact information including name, email address, phone number, and company details when you submit inquiries
- Project specifications and technical requirements when requesting automation services
- Communication preferences and feedback you provide
- Any additional information you choose to share during consultations or project discussions
Information Collected Automatically
- Website usage data including pages visited, time spent, and navigation patterns
- Technical information such as IP address, browser type, and device characteristics
- Cookies and similar tracking technologies as described in our Cookie Policy
- Analytics data to understand website performance and user experience
Legal Basis for Processing
- Legitimate Interest: Website analytics and service improvement
- Consent: Marketing communications and non-essential cookies
- Contract Performance: Providing automation engineering services
- Legal Obligation: Compliance with applicable laws and regulations
How We Use Your Personal Data
Service Delivery
We use your information to provide automation engineering services, respond to inquiries, and manage project implementations according to your specifications.
Communication
To send service updates, project notifications, and respond to your questions or support requests through appropriate channels.
Website Improvement
Analytics data helps us understand user behavior to enhance website functionality and optimize the user experience for future visitors.
Legal Compliance
We may process data to comply with legal obligations, resolve disputes, and enforce our terms of service when necessary.
How We Protect Your Data
Technical Safeguards
We implement industry-standard security measures including encryption, secure servers, and regular security updates to protect your personal data from unauthorized access or disclosure.
Access Controls
Access to personal data is restricted to authorized personnel who need the information to perform their job functions, and all staff receive privacy training.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, after which it is securely deleted.
Breach Response
In the unlikely event of a data breach, we have procedures in place to respond promptly and notify affected individuals and relevant authorities as required by law.
Your Privacy Rights
Under GDPR and other privacy regulations, you have several rights regarding your personal data. You can exercise these rights by contacting us through the methods provided below.
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain conditions
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
Right to Restrict Processing
Limit how we use your personal data under certain circumstances
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Contact Us About Privacy
For Privacy Inquiries
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following methods:
Email: privacy@autoflow.com
Phone: +357 25 486 927
Address: 45 Digenis Akritas, 3030 Limassol, Cyprus
Response Time
We aim to respond to all privacy-related inquiries within 30 days as required by GDPR. For urgent matters, please indicate this in your communication, and we will prioritize your request accordingly.
Note: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.